Health and Safety Update
Alberta Theatre Projects – COVID-19 Audience Policy
Last update: April 4, 2022
After several weeks of consultations with patrons, artists, and producing partners, Alberta Theatre Projects, along with the resident companies of Arts Commons, would like to share that effective Friday, April 8, 2022, proof of vaccination or a negative Covid-19 test will no longer be required to attend a performance at the Martha Cohen Theatre.
For our evening performances, masks will no longer be required. In consideration of everyone attending, we do strongly encourage wearing a mask where possible. Alberta Theatre Projects staff, including the Box Office Team, ushers and volunteers will continue to wear masks.
In an effort to support the comfort levels of all our guests, ATP has made the decision to extend our mandatory mask policy for all of our Saturday and Sunday matinees, for the time being. This decision was made with audience input through surveys and conversations, to address the accommodations requested by some of our patrons, either for preference or personal health reasons. We hope this option gives reassurance of ATP’s support of all our patrons, and ask that all in attendance respect these special accommodations for these performances.
These changes will be effective for the run of Kim’s Convenience, April 13 – May 1, 2022.
The decision to modify these protocols was made in coordination with Arts Commons and the resident companies, including Arts Commons Presents, Calgary Philharmonic Orchestra, Downstage, One Yellow Rabbit, and Theatre Calgary. These changes were made as our ongoing commitment to keep our patrons and artists safe and comfortable, and for the enjoyment of everyone in attendance.
Alberta Theatre Projects will continue to engage with our community to assess their comfort levels and seek guidance from health and safety experts on policies moving forward. We will update all stakeholders should requirements change.
We thank you for continuing to do your part to help keep our community healthy and for supporting the safe continuation of live performances.
Health & Safety Protocols at Alberta Theatre Projects:
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Until further notice, individuals who are either not comfortable attending, have tested positive for COVID-19 or have come in close contact with someone who has tested positive, or do not feel healthy enough to attend any event organized by Alberta Theatre Projects may request an exchange into a subsequent performance at a future date (pending ticket availability), turn the value of their ticket(s) into a donation for a tax receipt, or a refund up to the start time of their event.
Unused tickets are forfeited without refund, exchange, or tax receipt possibilities once a performance starts.
Please contact the Alberta Theatre Projects Ticket Office at 403-294-7402 or firstname.lastname@example.org to exchange your ticket for another performance date, to receive a tax receipt, or to receive a refund.
All masking restrictions for Alberta Theatre Projects, the Martha Cohen Theatre and throughout the Arts Common building will officially be lifted on Friday, April 8, 2022. While masks are not mandatory at evening performances and student matinees, or for rental clients, they are highly encouraged to be worn where possible. All employees of ATP will continue to remain masked.
For guests who prefer to attend a performance with a fully masked audience, ATP has made the decision to offer “Masked Matinees” throughout the run of Kim’s Convenience, April 13 – May 1. Masks will remain mandatory throughout the lobby and in the Martha Cohen Theatre for these performances. At this time, we are requesting that audience members please wear masks of a surgical/procedural quality or better. Masks may be taken off only while actively eating and drinking in the lobby, while you are at a stationary table or chair in the lobby. Food and drink will not be allowed in the theatre for these performances. You may not roam the venue without a mask as you consume food or beverages.
We thank you for your understanding as we aim to accommodate the needs of all of our valued guests, and your help in ensuring everyone can enjoy their theatre experience.
If an audience member currently has tickets to a matinee performance, and does not wish to remain masked the entire time, please contact our Ticket Office (403-294-7402) for a ticket exchange into an evening performance.
All resident companies of Arts Commons and/or rental partners have been encouraged to implement the health and safety requirements that are best for them and their audiences. Audience members should note that such policies may vary depending on the event and should always consult the producing company’s website and e-communications.
We thank you for your patience as we work to ensure the continued health of everyone attending our live performances. The lobby doors will be open 1 hour before the scheduled performance start time, and we recommend arriving at least 30 minutes before curtain. Every effort will be made to get our patrons first into the lobby, then into the theatre, as efficiently as possible.
Alberta Theatre Projects uses newly installed MERV-14A HVAC filters and a UVGI air filtration system. Fresh air is brought into the building three times per hour. The UV Irradiation System treats the recirculated air before mixed with the fresh air three times per hour, killing 99.9% of airborne bacteria and viruses.
Additional safety measures
We are dedicated to making everyone’s experience safe and comfortable. Hand sanitizer will be provided throughout the theatre, and all commonly touched areas frequently wiped down and regularly disinfected. Where possible, please take note of other patrons’ physical distancing preferences in the lobby, and follow any signage or direction from our staff. All patrons are required to sit in their reserved seats for the entire performance, and not move to any empty seats or rows.
Alberta Theatre Projects, Arts Commons, and all Resident Companies will continue to follow the guidance of health and safety officials and will reevaluate these policies as needed in coming months. Depending on the changing state of the pandemic, Alberta Theatre Projects may reinstate any previous or additional restrictions as needed. As always. audiences are strongly encouraged to consult event websites and e-communications for up-to-date policies before purchasing a ticket or arriving at an event. Our priority remains the health and safety of every audience member, artist and staff member we welcome into our building.
Thank you for doing your part to help keep our community healthy and support the safe return of live performances.
For the most up to date provincial information on COVID-19 protocols, please visit the Alberta Health Services website.
Ticket Office: 403-294-7402, email@example.com