Season Subscription Information
Postponement due to COVID-19
Following announcements made on June 17, 2020, and July 13, 2020, regarding the postponement of programming for the 2020-21 Season, Alberta Theatre Projects has placed subscription sales on hold until further notice.
Programming originally scheduled for the 2020-21 Season is postponed until the 2021-22 Season with dates to be confirmed at a future date. This postponement is a result of health & safety concerns related to the COVID-19 pandemic and to ensure the wellbeing of all patrons, artists, staff, and volunteers.
Purchased and/or renewed 2020-21 Season Subscriptions, Flex Passes, and Single Tickets
All tickets, including season subscriptions, single tickets, and flex passes with assigned seats for the 2020-21 Season that were purchased before June 17, 2020, will be automatically transferred to the 2021-22 Season for the same occurrence of a performance run. For example, if you are a subscriber who had purchased two subscriptions for the first Saturday night of a performance run in the 2020-21 season, your seats will be automatically transferred to the first Saturday night of a performance in the 2021-22 season.
If your subscription has any variance in tickets held, these will also be transferred to the 2021-22 Season. For example, if you usually hold 2 tickets for the first Saturday evening show, but moved your tickets to the first Friday evening for the first show of the season, your tickets for the 2021-22 Season will reflect this modification. Future modifications can be made with the Ticket Office at a later date, once performance dates are fully confirmed for the new performance dates of the 2021-22 Season.
Patrons may elect to donate the amount of their 2020-21 Season Subscription, Flex Passes, or Single Tickets for a tax receipt should they not wish to hold their reservation for the 2021-22 Season. Patrons may also elect for a refund of the value paid for tickets to a postponed event. To do so, you must contact the Ticket Office at 403-294-7402 or firstname.lastname@example.org. Please note the Ticket Office is facing a high volume of queries and it may take 3 weeks or longer for a response.
Non-renewed 2020-21 Season Subscriptions
Any seats noted on a renewal notice mailed by Alberta Theatre Projects for the originally scheduled 2020-21 Season will remain on hold for the 2021-22 Season. If you have not yet renewed your subscription for the 2020-21 Season, your seats remain held for events postponed until the 2021-22 Season and will not be released until further notice, allowing you the chance to renew at a later date in the seats held for you as noted on your renewal notice. Subscription sales (including flex passes) remain on hold until further notice and no payments are currently being accepted to renew your season subscription or flex pass.